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Legal

Privacy Policy

Last updated: April 12, 2026

1. Introduction

BONG DESIGN PTE. LTD ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you consent to the data practices described in this policy. If you do not agree, please do not access our website or use our services.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

  • Name and contact details (email address, phone number)
  • Company name and business information
  • Project requirements and brief details you share with us
  • Payment and billing information (processed through secure third-party payment providers)

2.2 Automatically Collected Information

  • Browser type and version
  • Operating system
  • IP address and approximate location
  • Pages visited, time spent, and navigation patterns
  • Referring website or source

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Respond to your inquiries and project requests
  • Send project updates, invoices, and service-related communications
  • Improve our website, services, and user experience
  • Analyse website usage and trends
  • Comply with legal obligations

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. These include:

  • Essential cookies: Required for the website to function properly
  • Analytics cookies: Help us understand how visitors interact with our website
  • Preference cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.

5. How We Share Your Information

We do not sell your personal information. We may share your data with:

  • Service providers: Trusted third parties who assist in operating our business (hosting, analytics, payment processing)
  • Legal requirements: When required by law, regulation, or legal process
  • Business transfers: In connection with a merger, acquisition, or sale of assets

All third-party service providers are contractually obligated to protect your information.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including:

  • SSL/TLS encryption for data in transit
  • Secure storage with access controls
  • Regular security assessments
  • Limited access to personal data on a need-to-know basis

While we strive to protect your personal information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related data is typically retained for the duration of our business relationship and a reasonable period thereafter.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Objection: Object to or restrict certain processing of your data
  • Portability: Request transfer of your data in a structured, machine-readable format

To exercise any of these rights, please contact us at contact@bongdesign.sg.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: